Privacy Policy for Ijen District B&B Tours

 

Privacy Policy for Ijen District B&B Tours.

Effective Date: July 16, 2026 At 
Ijen District B&B Tours, we are committed to protecting the privacy and security of our guests and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, stay at our Bed & Breakfast, or book our tour services. By using our website (https://www.ijendistrictbnbtour.eu.org/) or booking our services, you agree to the terms outlined in this policy. 

1. Information We Collect

We collect personal information that you voluntarily provide to us when booking a stay, scheduling a tour, contacting us, or subscribing to our updates. This information may include: 

  •  Identity Data: Full name, nationality, date of birth, and passport or government ID number (required for processing local national park permits, such as for the Ijen Crater tour). 
  • Contact Data: Email address, telephone/WhatsApp number, and physical billing/home address. 
  •  Booking & Stay Data: Dates of stay, specific tour itineraries chosen, dietary restrictions, emergency contact details, and special requests.
  • Financial Data: Payment card details, billing address, or transaction history processed securely through our payment gateways.
  • Technical & Usage Data: IP address, browser type, device details, and details about how you interact with our website via cookies. 

2. How We Use Your Information 

We use your personal data to provide a seamless hospitality and tour experience. Specifically, we use it to: 
  • Process Bookings: Manage your room reservations, arrange transportation, and secure tour guides. 
  •  Permit Registration: Register your details with local forestry and national park authorities (BKSDA) for access to Mount Ijen and surrounding attractions.
  •  Customer Communication: Respond to inquiries, send booking confirmations, share tour preparation tips, and provide customer support via email or WhatsApp.
  •  Payment Processing: Process transactions securely and protect against fraudulent activities. 
  •  Improve Services: Analyze website traffic and customer feedback to improve our B&B amenities and tour packages. 
  •  Legal Compliance: Comply with applicable local regulations and Indonesian laws regarding guest registration. 

3. How We Share Your Information 

We do not sell, rent, or trade your personal data. We only share your information with trusted third parties necessary to execute your travel and stay arrangements:
  •  Tour & Transport Partners: Local drivers, licensed mountain guides, and sub-contracted transport providers who need your name and basic details to coordinate your itinerary. 
  •  Government Authorities:  Local police or national park management boards where guest registry or entry permits are strictly mandated by law. 
  •  Payment Gateways: Third-party financial institutions that securely process your digital payments. 
  •  Legal Obligations: If required to do so by law, court order, or to protect the safety and rights of our guests and staff. 

4. Data Security & Retention 

We take data security seriously and implement reasonable technical and organizational measures to safeguard your personal information against unauthorized access, alteration, or disclosure. We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or local tourism reporting requirements. Once your data is no longer required, it is securely deleted or anonymized. 

 5. Cookies and Tracking 

Technologies Our website uses cookies to enhance your browsing experience, remember your preferences, and track aggregate site analytics. You can choose to disable cookies through your individual browser settings; however, doing so may affect the functionality of certain elements on our website. 

6. Your Data Protection 

Rights Depending on your location and applicable privacy regulations (such as Indonesia's Law on Personal Data Protection), you have the right to: 
  • Access the personal data we hold about you. 
  •  Request correction of inaccurate or incomplete information. 
  •  Request deletion of your personal data, subject to local legal and financial retention mandates.
  •  Withdraw consent at any time where we rely on your consent to process your information. To exercise any of these rights, please contact us using the information provided below. 

7. Changes to This Privacy Policy 

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices or legal obligations. Any updates will be posted directly on this page with a revised "Effective Date." We encourage you to review this policy periodically. 

8. Contact Us If you have any questions,

 concerns, or requests regarding this Privacy Policy or the handling of your personal data, please reach out to us:
  • Business Name: Ijen District B&B Tours
  • Physical Address: Jl. Kenjo Glondok No.5, Dusun Glondok RT 001 RW 001, Licin, Kec. Licin, Kabupaten Banyuwangi, Jawa Timur 68454, Indonesia
  • Email Address:  Info@ijendistrictbnbtour.eu.org
  • Phone / WhatsApp:  +62 81249949035 * 
  • Website: https://www.ijendistrictbnbtour.eu.org/